Texas waitress denied $US2000 tip after restaurant refuses to pay, but management says it’s not their fault

A local seafood restaurant has fought back after enduring a wave of criticism following revelations it had refused to pass on a $US2000 ($A2845) tip to one of its wait staff.

US eatery Red Hook Seafood and Bar in the Texas city of San Antonio found itself the centre of a media storm when local news outlet FREDS5 reported that waitress Emily Bauer was told she wouldn’t receive the generous tip.

Bauer told the outlet the tip was given by a man who dined at the restaurant during a very busy Sunday sitting.

“I kept apologising. ‘I’m sorry. I’m being slow.’ He was just like, ‘I understand.’ He also mentioned he owned restaurants,” Bauer told the outlet.

“So he knew how hard it was to be a server. He actually didn’t want the rest of his order. He was like, ‘just cancel everything. Cancel everything and give me the ticket [bill].’ So, I said OK. I gave him the ticket.”

It was after she retrieved the bill and went to process the payment that Bauer – who has only been working at the venue for a fortnight and has two young children – realised the extent of the diner’s generosity.

The bill with the tip. Credit: FREDS5

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