WARNING: DISTRESSING CONTENT
A shopper says there was “blood everywhere” when her “screaming” pet’s paws got stuck in a travelator at a Gold Coast Bunnings store.
Lisa Sinclair is hoping Bunnings will pay for her Chihuahua Chelsea’s vet bills after she was “seriously injured” at the Burleigh Waters store on Saturday.
She claims Chelsea will have permanent issues related to the partial amputation the dog was required to undergo after the incident.
The company has reached out to Sinclair and the two parties are working towards a resolution.
But Sinclair says she has been left traumatised by the gruesome incident.
“It all happened so quickly,” she told 7NEWS.
“I heard a scream, then I turned around and picked her up straight away.
“When I’ve picked her up, there was blood shooting out of her paws.
“There was blood everywhere. She was screaming.”
Sinclair said she immediately took Chelsea to a nearby vet, where she had two middle toes amputated.
“The vet said she’ll have balance issues (due to the amputations),” she said.
“It’s sad because she’ll never be the same again.”
Sinclair said she is hoping to raise awareness of the dangers of pets being taken on travelators.
“No matter what size dog, don’t let them be on the travelator,” she said.
“It’s just too dangerous.”
Bunnings has made contact with Sinclair.
“We were sorry to hear that an incident involving a customer’s dog happened at our Burleigh Waters store over the weekend,” said a spokesman.
“We have been liaising directly with this customer to offer support and are working towards a resolution.”